FAQs

All students at UE have access to our intranet. This is where you can find timetables and documentation relevant for your classes to download. Our intranet also contains a blog system, which provides information, news and events about your study programme. An online gallery offers you a platform for presenting your own artistic work to the public.

The student contract can be cancelled each semester until the end of the semester. The exact deadlines are listed in each respective contract.

Yes, with the completion of a state-accredited Master’s degree, you may complete your doctorate degree (PhD) at a partnering or other university. 

Payments are made according to your contract – please refer to the first page of your contract. You pay your first semester’s fee, minus the amount of your deposit.

Please review the first page of your study contract to read more about your semester payment breakdown. If you have further questions, please contact our Service Center.

Your first point of contact should be our Service Center.

We are working on a technical solution to show the deposit amount on the invoice. The invoice shows the full semester amount. As written on the invoice, the deposit amount can be deducted.

 If there is any information about your saving missing from the document, please contact our Service Center. They will be able to check the system in accordance with your contract/letter of admission and the related information. After which, our finance department will be able to issue a new invoice.

 If there is any information about your saving missing on the document, please contact our Service Center. They will be able to check the system in accordance with your contract/letter of admission and the related information. After which, our finance department will be able to issue a new invoice.

If a deposit is made, it can be deducted from the invoice.

In case of a timely and proper payment according to the payment terms in the contract, finance will not confirm the payments received. Only in the case of overdue payments will finance send a payment reminder.

If the student received an invoice for the semester fee, there is a debtor ID on it (same as the student ID) and the invoice number. Students should use this as a reference number for the bank transfer, so we can allocate the payment to their debtor account. If the student needs to pay the deposit, there are references (application number) on the payment request.

We accept bank transfers from all students. EU students can also pay monthly by standing order or have it collected by SEPA direct debit.

EU students have the option to pay in monthly installments via Sepa direct debit or standing order. Non-EU students need to pay according to their contract or pay the full amount in advance.

Students are eligible if they obtained the German nationality. For further advice on how to apply, you should speak to your programme consultant.

Our programmes are self-funded and therefore need to be privately financed. EU students may be able to access Government loans 

such as KFW-Studienkredit or BAFöG and pay their fees in monthly instalments.

It is also possible to receive scholarships from various funding organisations.

Semesters abroad are a great way to broaden your learning experience. A range of options are available to students and are subject to eligibility. The cost of the semester abroad will depend on the option you choose:

• If you decide to study abroad with ERASMUS (only in Europe), you will need to pay your UE semester fee. You may also receive funding from ERASMUS. You will not need to pay at the institution where you are taking your study abroad semester. 
• If you decide to study abroad at one of our partner institutions, you will need to pay the UE semester fee plus the tuition fee to the abroad institution. The amount of the tuition fees varies. In some cases, you will pay an additional fee to UE (2,500€) but no additional fee to the study abroad institution.  

Here you will find details of our Welcome Centre.

We recommend all students to consider studying a semester abroad. However, this is not mandatory. Studying abroad is a perfect option to broaden your academic experience. You are also able to do an internship semester instead of a semester abroad.

As per the curriculum, 18 hours per week according to your individual schedule. You will have an individual timetable for each semester of your studies. This is designed individually for each programme. The number of days you need to attend campus will depend on the scheduling of your lectures and will be shared with you at the start of the semester.

Every inquiry is important to us and the UE Service Centre works hard to ensure you receive accurate and relevant information. We aim to get back to you within 48 hours. For general information, please use our chat feature on our homepage, consult the online campus and regularly check your UE email address for updates.

During busy periods, such as just before the semester begins and exam periods, we see an influx of enquiries. We recommend you check your UE e-mail account frequently and utilise the online campus at first. The chatbot on our homepage may be able to help answer general queries. We aim to respond within 48 hours.

We would have sent the invoice to your UE e-mail account (a private account for first-semester students). Please also check your spam folder. Should any issue occur, please contact our Service Centre.

Please provide a bank transfer of the tuition fee to the account mentioned in the contract.

Please contact our Finance Office. 

Yes. Please contact our Welcome Centre.

To apply for your visa, you will need the following documents:

• A valid passport (issued within the last 10 years and with at least 12 months validity left after the scheduled return)
• Visa application form and signed declaration
• An A4 size photocopy of your passport details page
• 3 passport-sized photos according to size specifications
• A cover letter that covers the purpose and the duration of the stay
• Letter of admission from UE (electronic version)
• Proof of tuition fee payment
• Proof of language proficiency of the language of study (English or German)
• Proof of other academic qualifications, where applicable

For further information, please contact our Welcome Centre

Please contact Welcome Centre for further information.

In principle, you will have already submitted the necessary documents electronically during the application process. If something is still missing after enrollment, you can submit the remaining documents to our Service Center electronically. Original documents need to be provided as soon as you arrive in Germany.

Yes, they do. Please contact your student advisor or the Welcome Centre to find out if the embassy will ask for additional admission documents.

We send everything electronically to ensure it is sent safely and directly to the recipient; this is also the most economically friendly way to send documents.

We don’t keep your original documents. You will only be required to show them to student services.

In the first week of March, you will receive the necessary information regarding the above.

Please check the online campus for any updates and should issues arise, please contact our Service Centre.

All deadlines will be mentioned within your contract. The tuition fee should be paid by the first calendar day of the respective start of the semester, 1 March or 1 September.

Please hand in your documents at the UE Service Centre or welcome desk.

Please hand the documents in as soon as you arrive in Germany.

Please bring your High School Certificate (Hochschulzulassung/ A-Levels/ Abitur or equivalent) and be prepared to sign your initial contract. This is a legal obligation in Germany to officially enter university education.

You would not need to certify any documents. You can show us your original documents and we will compare your original documents with our copies.

You can also send us the signed contract by post. In this case, you have the responsibility to ensure that the contract reaches us.

While there are restrictions in place due to COVID-19, everything can be done via post. However, as soon as you are in Germany, you will need to present your original documents. 

Usually, you can collect your card one week before the semester starts. For enrolled students, please check your UE e-mail account for information. For first-year students, please check your private mail.

Please contact our Service Centre. 

Check and refresh the page of the Bürgeramt* at different times of the day. It is possible to get an appointment the next day or sometimes even the same day. It may be that the appointment is not in your local area. 

* citizens’ office

The semester ticket is valid from 1 March until 31 August (summer semester) and 1 September until 28/29 February (winter semester). 

We offer a student support service for those looking for suitable internships and career opportunities. For individual coaching and career support, please contact our Service Centre.

We provide an online campus which contains all the relevant information regarding your schedule. You will receive your IT login details by e-mail, as well as support on how to navigate the system.

For enrolled students: You will receive your schedule within the upcoming weeks. Due to the ongoing pandemic situation, the semester will be online. Please review communication from the rectorate and individually contact your programme leader for more information.

For first-year students: We are currently working on your study schedules and, until 30 April, your lectures will be taught online as per statutory regulation in Germany. We will keep you updated within the upcoming weeks regarding returning to campus.

The semester abroad is not included in the tuition fees. There are also events and presentations which are offered free of charge.

No. Any events not included in your curriculum are not compulsory.

Yes, the semester ticket is a reduced-price ticket based on a solidarity system, and as a result, exemptions are tightly regulated.

You do not need to apply for the ticket. You will be automatically contacted regarding the semester ticket.

All of the information regarding the course modules are provided in the overviews on the website. You can also contact your programme consultant for more information.

Our Welcome Centre will help you with all your questions about accommodation, health insurance and much more.

Classes normally can take place Monday to Saturday between 8:30 and 18:45 CET. You can find the exact details in your timetable.

As a student at UE, you’ll receive a reduced-price semester ticket for bus, underground, suburban trains, and select regional trains. UE will provide more information about the semester ticket.

In the first week of March or September, you will receive key information about the Welcome Days and information regarding enrollment week.

You can access your timetable in the Online Campus. 

You will receive your login details approximately two weeks before the lectures start.

Login details will be sent from noreply@ue-germany.de. Please watch out for the e-mail and make sure you check your spam/junk folder.

You will be able to access your classes via Microsoft Teams. As soon as you have been enrolled, you will automatically be given access to the virtual classroom in Teams.

Yes, we do offer support with accommodation. Please contact our Welcome Centre for further information and guidance.

It is best to start looking as early as possible (usually finding accommodation can take 4-8 weeks), however, you should not sign any rental agreements until you receive your visa. 

You will have an overview of the curriculum of your programme and a timetable for your lectures for every semester.

The UE Service Centre is dedicated to answering your administrative questions regarding lectures, exams, etc., they will be at your disposal. Academic questions can be addressed to your programme leader, who is responsible for the academic aspects of your programme.

Our current rankings –  CHE & U-Multirank 2020: We are ranked as one of the top 10 private universities for business administration.

UE is an officially accredited university in Germany. Our programmes and certificates carry the same value as any other degree obtained from a German public institution.